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Hello Community!Today, I want to share a blog post teaching how to make the Human Resources (HR) sector more strategic and efficient within Pipefy! The article brings everything you need to know about HR Process Mapping, so take a look to understand how to get the most out of Pipefy for this use case.Check it out: https://www.pipefy.com/blog/hr-process-mapping/👉🏽Take the opportunity to download the Definitive Guide to HR Workflow Management for free!See you!👋🏼

Muitos funcionários consideram que o processo de avaliação de desempenho de suas empresas são injustas e funcionam como caixas-pretas. Isso contribui para que eles se sintam exaustos e sem reconhecimento.Com metas claras para aumentos salariais e mudanças de cargo, feedbacks úteis e opiniões de clientes e colaboradores, as avaliações de performance de funcionários se tornam mais completas, justas e motivadoras. Para explorar os 11 principais métodos de avaliação de desempenho de funcionários, dê uma olhada nesta postagem do blog para entender como alguns desses processos podem ser otimizados para ajudá-lo a oferecer experiências excepcionais aos funcionários e preparar sua equipe para o sucesso!Confira: https://www.pipefy.com/pt-br/blog/metodos-de-avaliacao-de-desempenho-de-funcionarios/👉🏼 Aproveite para baixar gratuitamente

Hoje venho compartilhar com vocês mais um lançamento, um novo curso vertical do Pipefy Academy voltado para Recursos Humanos. O curso abrange as principais habilidades que te ajudam a gerenciar processos de RH automatizados e conectados no Pipefy. ⏰Duração do curso: 1 hora. Certificação: faça o quiz ao final do curso para testar conhecimentos e receber um certificado exclusivo. Além disso você também recebe uma badge referente a essa certificação aqui na Comunidade! Ao fim do curso, você saberá: Gerenciar seus processos em um só lugar

Olá, Comunidade! Confira esse artigo incrível e completo sobre como usar Pipefy para solicitações de RH na sua empresa!     IntegraçõesSoftware Propósito Gatilho Ação Alternativas Workato Alternativas API IBM Watson Definir priorização por meio de identificação de emoção/sentimentos a partir de um texto Card criado no processo Atualizar etiqueta de prioridade baseado nas emoções/sentimentos identificados MostQI

The customer experience is becoming more and more critical for companies wanting to foster a positive and lasting relationship with their customers. Building an efficient, fast, and agile process that solves problems is the challenge of the customer service teams — and it is essential for your company’s strategy. Considering that acquiring new customers is much more costly than retaining current ones, it is crucial to have a well-structured support team with the required tools to achieve customer satisfaction in any scenario. In this article, you will learn which steps are essential for a successful customer support process and how to structure them in Pipefy. 1. Customer Satisfaction: vital to your successCompanies of different sizes that offer a product or service should be concerned with their CSAT (Customer Satisfaction Score), which is nothing more than a metric to evaluate customer satisfaction.Good customer service is

Hello, community! I recently published an article on how to create alerts and set deadlines in recruitment processes! You can read it directly in our Help Center or check it below: Recruitment processes involve many people, inside and out of the HR team. Approvals, reviews, and follow-ups need to be done constantly, which may become a bottleneck if those involved are not notified or are slow to respond. It is up to the HR team to ensure deadlines are met and interviews are carried out within the agreed time. After all, it’s crucial to establish an agile hiring process to create a positive experience for all involved. 

This new-hire onboarding checklist helps ensure new employees assimilate quickly and feel engaged. he first day at a new job can be a daunting experience for a new employee, as well as the co-workers responsible for integrating the newcomer. Onboarding new employees is critical for establishing engagement, retention, and productivity, so establishing a defined process for guiding all team members through this phase of the employee journey is paramount. It’s a journey that can take months to complete, but with a strategic onboarding checklist that takes advantage of automation, assimilating new hires can be a positive experience for new employees and human resources managers alike. What is employee onboarding?Employee onboarding is the process that ensures a new hire acquires the information, knowledge, tools, and resources they need to integrate successfully into an organization. Onboarding takes place over the cours

When building a strong, top-level team, all you have in mind is probably the different goals you’ll be able to achieve with your new star players. So it actually happens, taking good care of new employees since day one is the key.As everyone knows, the first impression is the one that sticks. Because of that, you must structure your employee onboarding properly. In this article, you are going to learn how to manage all necessary items to give your new employees a good impression.A successful onboarding process has the following goals:Enhance productivity Increase retention Make the new team member comfortable Save moneyStandardized onboardin

Hello, community! Today I want to share an article about email automation for HR teams, specifically for recruitment processes. You can check the article in our Help Center or read it here: In recruitment processes, communication between candidates and recruiters is critical. From the HR perspective, there’s a high volume of emails sent to candidates (interview scheduling, tests, feedback, etc.); and from the candidate’s side, they’re eager for updates and feedback. Pipefy allows you to automate email communication, freeing up time for other activities, and provides candidates with personalized messages according to each stage of the selection process. Let's check it out! An email for e

Venho compartilhar com vocês o lançamento do novo curso vertical do Pipefy Academy, totalmente voltado para CRM.O curso abrange as principais habilidades que te ajudam a gerenciar seu CRM de forma automatizada e conectada no Pipefy. ⏰Duração do curso: 1 hora. Certificação: faça o quiz ao final do curso para testar conhecimentos e receber um certificado exclusivo. Além disso você também recebe uma badge referente a essa certificação aqui na Comunidade! Ao fim do curso, você saberá: Gerenciar seus processos em um só lugar

Olá Comunidade!Hoje, quero compartilhar um post de blog ensinando como tornar o setor de Recursos Humanos (RH) mais estratégico e eficiente dentro do Pipefy! O artigo traz tudo que você precisa saber sobre RH 4.0, então dê uma olhada para entender como extrair o máximo do Pipefy para esse caso de uso.😉Confira: https://www.pipefy.com/pt-br/blog/rh-4-0/👉🏽Aproveite para baixar gratuitamente o Guia Prático para Gestão de Processos de RH.Até mais!👋🏼

Citizen developers build business apps that fit their organization’s needs — without writing a line of code.  A citizen developer is any non-technical user who creates new business applications to address their organization’s needs — without writing a line of code.Learn more about citizen developers and the other forces shaping the future of work. Read the full report here. What is citizen development?Citizen development is a way for business users with no coding experience to create simple business applications — using no-code tools — in order to increase their daily efficiency or streamline an existing business process. In other words, the meaning of citizen developer is a user who creates application capabilities. Why is citizen development important?The market for soft

Hello, HR teams! 👋  My name is Ian Castelli and I'm one of the copywriters in the Customer Education Team at Pipefy. I published a blog post on how to manage and build an Employee Offboarding process inside Pipefy! The article has tips and the best practices for this process, so take a look to understand how to extract the most out of Pipefy for this use case. 😁 Check it out: https://www.pipefy.com/blog/employee-offboarding-tutorial Also, I have already published content for Recruiting

Interacting with customers is crucial to keep them engaged with your brand and products. It helps to turn high-qualified leads into opportunities and, eventually, new deals. But you don't have to do it manually: use Pipefy's automations to boost your communication with customers and improve your team's performance, by eliminating tedious and repetitive work. Here is a guide on how to do it:  Create an email template to nurture leads about your business.   Add a new phase to your pipe, and call it Nurturing (if you're using the Lead Qualification Template, skip this step)  

Hello, everyone! Today I want to show you a cool tutorial video about how to use Pipefy to manage vacation requests. Using our platform, you will automatically notify all the stakeholders about the request, follow the vacation status and visualize the schedule. I hope this video helps you to optimize your processes. If you have any questions, please let me know! Have a great Tuesday!   

Hello, CS teams! 👋  My name is Ian Castelli and I'm one of the copywriters in the Customer Education Team here at Pipefy. Recently, I published a blog post about Customer Support with tips to structure it inside Pipefy in the best possible way! I gathered the best practices for this process and detailed how to build it fast and easy. Do you have any additional tips to point it out? Feel free to join the discussion and use the template to build your own CS workflow! Check it out: http

Managing your customer onboarding process in Pipefy will let you:  Enforce customer onboarding rules: By setting clear business rules for each type of customer, your customer success team will make sure steps are being followed and customer expectations are being met. No more messy emails and spreadsheets: Centralize customer onboarding in one place and gain full visibility on what’s happening with all customers. Execute on their exact needs and boost activation and adoption rates. Increase Customer Satisfaction: By making sure all of the agreements and milestones are delivered, your team will deliver accurate value to your new customers, ensuring their happiness and boosting satisfaction rates. Check you the Customer Onboarding template here.