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Importer App - Importing Spreadsheet to DB

  • February 10, 2021
  • 3 replies
  • 145 views

dgodfrey
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I imported a spreadsheet to a DB yesterday. Everything seemed to be done successfully, however it has been almost 24 hours and no records have been added. I cannot tell what the problem is or if this is just how long it takes. I went in and looked at the history in the importer app, and this is what shows up:

 

Please advise. Thanks!

David

Best answer by Nicole Chiroli

Hello @dgodfrey, how are you doing today?

The importer has a few validations that need to be matched. This article explains all of its formats.

If you still have problems, I would recommend you open a chat with us on support so we can investigate it.

Have an amazing day! 

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3 replies

Nicole Chiroli
Pipefy Staff
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  • Product Manager
  • 301 replies
  • Answer
  • February 10, 2021

Hello @dgodfrey, how are you doing today?

The importer has a few validations that need to be matched. This article explains all of its formats.

If you still have problems, I would recommend you open a chat with us on support so we can investigate it.

Have an amazing day! 


dgodfrey
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  • Author
  • New Member
  • 27 replies
  • February 10, 2021

Thank you @Nicole Chiroli

I went through the validations without any issue, so I am not sure why it is not completing the import.


belsalemme
Pipefy Staff
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  • Pipefy Staff
  • 38 replies
  • February 11, 2021

Hey @dgodfrey , would you mind opening a new conversation via our in app chat or sending an email to support@pipefy.com so we can investigate what's causing the errors? Thanks and sorry for the inconvenience!


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