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Learn how Capgemini created a new HR platform to achieve digital transformation using Pipefy and RPA

  • 9 September 2020
  • 2 replies
  • 801 views
Learn how Capgemini created a new HR platform to achieve digital transformation using Pipefy and RPA
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Pipefy hosted a live session with Capgemini in the 24th North America Shared Services Week (SSOW). By combining Pipefy and RPA, Capgemini was able to: 

  • Reduced manual work by 600 hours/month

  • 75% reduction in processing time for HR queries and resolution of tickets

  • SLA for ticket resolution improved from 85% (2017) to 98% (after Pipefy)

 

Are you interested in learning more about how they achieve such amazing results and replicate this in your organization? Check out the session recording below: 

 

https://youtu.be/-cXUNz76hAg

 

I hope you like it! 

 

Felipe Scholz

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2 replies

jerryeo
  • Participating Frequently
  • 8 replies
  • October 29, 2020

Hi  All

This is what HR is all about, I love the smart way of making HR a part of your people centric culture. Keep up the good work…. Amazed.  :wink::grinning:  :muscle:


jerryeo
  • Participating Frequently
  • 8 replies
  • October 29, 2020
Felipe Scholz wrote:

Pipefy hosted a live session with Capgemini in the 24th North America Shared Services Week (SSOW). By combining Pipefy and RPA, Capgemini was able to: 

  • Reduced manual work by 600 hours/month

  • 75% reduction in processing time for HR queries and resolution of tickets

  • SLA for ticket resolution improved from 85% (2017) to 98% (after Pipefy)

 

Are you interested in learning more about how they achieve such amazing results and replicate this in your organization? Check out the session recording below: 

 

https://youtu.be/-cXUNz76hAg

 

I hope you like it! 

 

Felipe Scholz

Hi Felipe, Great work, I love it !!! 


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