Solved

What does the "E-Mail delivered" checkmark actually mean?

  • 8 April 2021
  • 1 reply
  • 30 views

Userlevel 7
Badge +12

In the E-Mail section of the card, there is a checkmark next to the date:

Does this mean, that the recipient got the E-Mail? Or that they read it? Or just that there was no problem sending the E-Mail? 

icon

Best answer by Ezequiel Souza 8 April 2021, 13:18

View original

1 reply

Userlevel 7
Badge +13

Hi Genietim

 

This status is to confirm that the e-mail was delivered into the mailbox’s recipient.

Suppose that the mailbox doesn’t exist will be appeared a cross red that means don’t delivered.

Main causes for that could be:

Mailbox doesn’t exist

Wrong E-mail address

Deliver E-mail system unavailable

 

Best regards.

Ezec 

Reply