I'm disappointed with my experience on Pipefy’s Enterprise plan. Despite paying over $3,000, my account hasn’t been upgraded, which is affecting my workflow. I wanted to configure a custom domain for email, but I'm unable to proceed.

I've submitted two support tickets; the first was acknowledged but unresolved, and the second (#5890262) has been ignored. This level of support is frustrating, especially for an enterprise-grade platform. I hope someone escalates this issue, as it’s making me reconsider my decision to use Pipefy for my business.