Hello,

Thank you for reporting this issue! We identified it was indeed a bug and have already fixed it. The update is now available, and everything should work as expected.

We really appreciate you bringing this to our attention. If you have any other questions or suggestions, feel free to let us know!

Hi Giovana, 

Thank you for the reply and the information. I can confirm that the “bug” was removed.

But still, it says that we exceeded the limits of Starter plan, but when we open the usage status window, it says that everything is within the limits and nothing was exceeded, but we are still locked. (see the attached image)

Can we get an explanation on this please, thank you! 

Hi Giovana, 

 

Thank you for the reply and the information. I can confirm that the “bug” was removed.

But still, it says that we exceeded the limits of Starter plan, but when we open the usage status window, it says that everything is within the limits and nothing was exceeded, but we are still locked. (see the attached image)

Can we get an explanation on this please, thank you! 

 

Hi!

Could you tell me if the issue is still happening? Thanks in advance!

Hello! 

Currently we are experiencing a problem using Pipefy platform, the system says that we have 4 / 2 interfaces used in the Starter plan wolfcut male, but we didn’t use Interfaces at all. When opening the Interface panel, it is empty. (see picture below) 

Later we discovered that we dont have a SuperAdmin role assigned to anyone, can that be the reason we cannot see these 4 interfaces that were allegedly created?

 

Please help, the AI chat bot you provided obviously doesnt have the answers needed. 

 

Thanks in advance. 

Max

The issue is likely due to not having a SuperAdmin role assigned. Without it, you may not have full visibility of the interfaces created in Pipefy. Assign a SuperAdmin role to someone in your organization to gain access to all interfaces. If this doesn’t resolve the issue, contact Pipefy support for further assistance.