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pipefy is currently experiencing technical difficulties

  • April 8, 2026
  • 2 replies
  • 19 views
L

Hello there!

One of my collegues are having trouble accessing her account, and the problem is specifically with her account. I can log in on mine on several computers, but she can’t. We tried on different computers, even on mobile, and the error persists on all of them, and only with her account. 

Best answer by l-resende

Hello ​@Renata Lapetina! Yes she has! It has been fixed. It was caused by a change in the login e-mail domain. Our company changed from one @ to another. So her account was working fine with the new domain, but then it suddenly stopped. But when she acessed with her old e-mail domain, it worked! But Thanks for the reply!

    2 replies

    Renata Lapetina
    Community Manager
    Forum|alt.badge.img

    Hello ​@l-resende! Has she reached out to our support team about this?
    To look into why this is happening specifically to her account, could you please provide her login email? This will help me track down the root cause.

    L
    • l-resende
    • Author
    • New Member
    • Answer
    • April 13, 2026

    Hello ​@Renata Lapetina! Yes she has! It has been fixed. It was caused by a change in the login e-mail domain. Our company changed from one @ to another. So her account was working fine with the new domain, but then it suddenly stopped. But when she acessed with her old e-mail domain, it worked! But Thanks for the reply!

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