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When I go to share > customize > Allow request tracking I am able to set the toggle to on and the message “settings saved successfully” comes up, but when I exit and go back to the same settings it shows the toggle to be off. 

When I go to share > customize > Allow request tracking I am able to set the toggle to on and the message “settings saved successfully” comes up, but when I exit and go back to the same settings it shows the toggle to be off. 

Hello, @soumit 

it is not available for free accounts anymore, but it is on our roadmap to make it available again soon!!! 

Thanks @Juliana Spinardi, is it available and working for paid accounts?

Thanks @Juliana Spinardi, is it available and working for paid accounts?

Yes, @soumit 

Please, let me know whatelse I can do for you. 
Thanks a lot

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