Hi all,
I’m searching for what are the right sizes for the Logo Form image, because when i’m downloading mine, image is completely crushed.
I’ve tried many sizes without success.
Thanks for helping
Hi all,
I’m searching for what are the right sizes for the Logo Form image, because when i’m downloading mine, image is completely crushed.
I’ve tried many sizes without success.
Thanks for helping
To analyze what's going on, could you contact us via support? That way, we can investigate what's happening in real time.
I’d love to but I’m not sure how to contact you via Support. When I use the chat bot I just go around in circles and am unable to speak to a real person.
First of all, when you open a chat with us, you need to click on "I need help", in this option you will send your problem and, after that, just click to talk to a person, and you will be shown the options to click on.
In your case, click on "Other topics" and we'll be here to help you. Can you try and let me know if you manage to talk to someone?
Here's an image showing how to do it ;)
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Rodrigo will send you any news in his chat ;)
Another channel for contacting us is support@pipefy.com :)
We're waiting for your reply before we proceed with the situation here.
Hello
My regards.
Hi
I also want to note that I have been trying to resolve this for over a month now and most of this back and forth has been telling me how to contact your support team. I don’t understand why I can’t talk to someone here? Or why someone can’t email me?
Hi
Your case is already with us and we're working on it. It's with the L2 team for processing. They'll get back to you in the email thread I replied to you a while ago.
FYI:
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