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How to access or know bound-back emails received in a ticket

  • 9 February 2023
  • 1 reply
  • 71 views

Userlevel 3

While we send emails from the ticket, we are not able to access or getting aware of which of our email communication got bounced back?

In case of such bounce-back, we need to know which tickets (of lot many tickets) had such bounced emails.

How and where can we know in / for pipefy tickets?

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Best answer by Lais Laudari 9 February 2023, 19:54

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Userlevel 7
Badge +9

Hi @Kaamini, how are you doing?

It’s not possible to perform this action in Pipefy yet. 
But its a great idea! It would be amazing to share it with our product team here, so they can analyze the possibility of developing it in the future!😉

 

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