Hi

See if this article helps you

https://help.pipefy.com/en/articles/614649-create-new-cards-from-received-emails

Hi Marcos, thanks for the response.So it doesn't help.I followed it myself and it is working but only to record the fields that arrive from the email: Body, subject, etc.Is it possible to read the body of the email message and write information to other existing Pipe custom fields?Thank you

Unfortunately the Pipefy hasn’t a text reader feature embedded. The emails don’t have a writing standard.

I suggest you to use a form.

Hi Marcos, thanks for the response.So it doesn't help.I followed it myself and it is working but only to record the fields that arrive from the email: Body, subject, etc.Is it possible to read the body of the email message and write information to other existing Pipe custom fields?Thank you

I understand, unfortunately these are the options that Pipefy offers

Hello @TI D2 Engenharia ,

If you want to get the content of the email and fill in several fields, you need to use an automation tool that uses REGEX.

For this case, I use Make.

In the scenario below, I do something more complex: I get the information from the email, consult part of it in a Pipefy table and associate the information from the email with several connected records (Recipient, carrier, ETC).

To use regex, the email needs to be more or less standardized, with information that allows REGEX to capture the information in the format of your Pipefy field.

If you decide to try Make, here is my partner link:

https://www.make.com/en/register?pc=hackinggrowth