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How to edit a Public Form automated e-mail response?


eric.godoi
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Helo! I need a help. I want to know if it's posible to personalize an automated e-mail respose, which is sent by Pipefy, after a public form was answered succesfuly.  I couldn't find where, or how to edit this automated response. 

Best answer by Felipe Scholz

@eric.godoi The automated response (that is turned on or off in the public form settings) can't be customized. The alternative would be to turn off the automated confirmation and create a custom email template.

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3 replies

Moacir Souza
  • New Participant
  • 12 replies
  • July 21, 2020

Hi eric.

You can disable the automatic e-mail and create an email in the first phase. When the card is created, phase send an new customized e-mail


eric.godoi
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  • Author
  • Participating Frequently
  • 8 replies
  • July 23, 2020
Moacir Souza wrote:

Hi eric.

You can disable the automatic e-mail and create an email in the first phase. When the card is created, phase send an new customized e-mail

Hi @Moacir Souza ! I'm struggling on how to disable the automatic e-mail response (for the public form).

Thaks for your interest.

 


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  • Pipefy Staff
  • 94 replies
  • Answer
  • July 28, 2020

@eric.godoi The automated response (that is turned on or off in the public form settings) can't be customized. The alternative would be to turn off the automated confirmation and create a custom email template.


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