issues tagging colleagues into pipes

  • 26 January 2021
  • 2 replies
  • 37 views

Userlevel 3

Hi

one of our colleagues is trying to @tag other pipe members into comments on pipes, but when she types @ no one is shown. When I do it there isn't a problem. See attached screenshot for reference. I am using a mac with chrome, colleague is using windows PC with chrome, plus has tried other browsers without success. Anyone else had this issue?

 

 


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2 replies

Userlevel 5

I wonder if this has something to do with having administrative access or if every level of pipe access should have the tagging feature. Hopefully someone from dev team can help. 

Userlevel 7
Badge +6

I think @Matt Rist could be on to something with the type of membership being worth investigating. I tried testing that on my side - changing the type of membership from admin, to member, to read-only - but I was still able to @tag people at all three levels of access. I’m working in Chrome on a PC.

Have you confirmed that your colleague is looking at the same pipe as you and trying to @ someone in the same activities field?