I have a public form that allows users to submit a request to our pipeline. I would love to be able for the automation to trigger an email when the card was submited but SEND TO the email address that they input into the form.
Any thoughts on how to do this?
Best answer by julia-pinheiro
Hi
You’re right, this issue exists and our support team is working on it.
Here’s a workaround for it: try clicking on the bottom right corner of the + symbol. As shown below:
+14Hi
You can create a database with all emails (if you know your users) or request the email in the form.
After that you create an email template and use the automation When the card is created to send the email.
Good luck!
+1Hi Adam,
Do you mean the email they input in a start form field or in the request tracker option?
If it’s in a start form field, you can configurate it in the email template.
Here’s an article that may help you: https://help.pipefy.com/en/articles/4378163-create-edit-and-send-email-templates
Hmmm… after watching that video
+1Hi
You’re right, this issue exists and our support team is working on it.
Here’s a workaround for it: try clicking on the bottom right corner of the + symbol. As shown below:
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