Very new to Pipefy so only stupid question is one not asked, my question here is have you guys built in a Ticket Status Notification updater.. So once a ticket is updated or closed the original sender can receive an update..
Very new to Pipefy so only stupid question is one not asked, my question here is have you guys built in a Ticket Status Notification updater.. So once a ticket is updated or closed the original sender can receive an update..
Best answer by alicereis
Hi
You can use Pipe's automations to send emails to requesters. First you need to create a template, then define a trigger for the email to be sent (for example, when a card enters a phase or when a field is updated).
Hope I helped you!
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