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F.A.Q.

⏰ Different time in email templates

⏰ Different time in email templates
Lais Laudari

When setting up a new email template, some settings need to be checked. If not, there may be a problem with diverging timezones. 

My template is at different times, now what?😧
First you should access the template and check the current settings. The path taken is this: Pipe Settings > Email > Under Email Templates, select "My Templates" > Select the template you are going to make the change.

After that we will check the template settings: Language Settings > Time Zone.

 

https://giphy.com/gifs/FOYwbhMjRdLcshaRhR



⚠ By default, all templates come in the default time zone GMT 00:00. And if you want to change it, you need to change each template.
 

👉🏼These settings can only be performed by a pipe member who has admin or super admin access.

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