Very new to Pipefy so only stupid question is one not asked, my question here is have you guys built in a Ticket Status Notification updater.. So once a ticket is updated or closed the original sender can receive an update..
Ticket Status Notifications,
Userlevel 7
+14
Hi Crash
Unfortunately there is no native solution for that.
You can use template e-maill and automation to send e-mail for each phase that your card entry.
Good luck.
Userlevel 6
+5
Hi
You can use Pipe's automations to send emails to requesters. First you need to create a template, then define a trigger for the email to be sent (for example, when a card enters a phase or when a field is updated).
- Create the template:
- Set up automation:
Hope I helped you!
Userlevel 7
+6
Hi
You can use Pipe's automations to send emails to requesters. First you need to create a template, then define a trigger for the email to be sent (for example, when a card enters a phase or when a field is updated).
- Create the template:
- Set up automation:
Hope I helped you!
To understand more about email templates, take a look at this live:
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