Replies posted by Paulo Rodrigues

2 Replies

Paulo Rodrigues
Paulo RodriguesRegular Participant
asked in Ask the Community

When I reply an e-mail using the Shared Inbox a new card is created

​ Hi @marcosmelo , yes I know that automation but it isn't the problem. My point is:How to not create a new card when reply to an e-mail of another card using the shared inbox feature? Do you see?

3
marcosmelo
9 months ago
Paulo Rodrigues
Paulo RodriguesRegular Participant
asked in API

Send e-mail as reply using API

Hey @Karine Cristina , thank for your answer and yes I gonna submit my feedback.

3
genietim
9 months ago

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