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Send e-mail as reply using API


Userlevel 3
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Hello!


Can I send an email via API as a reply to the previously received e-mail?


For example, I´d receive and email from client@exemple.com with the subject "Need your help" and tried to reply using the api as follow:

 

mutation {
createInboxEmail(
input: {
repo_id: [pipe_id]
card_id: [card_id]
subject: "Re: Need your help",
from: "pipe[pipe_id]+[card_id]@mail.pipefy.com"
to: "[address I'd received the email from]",
html: "<b>just a reply test</b>",
}
) {
inbox_email {
id,
state
}
}
}

 

But at least on my Gmail I receive the answer in a new thread not as a reply on the previous one.

Any idea?

 

Thanks!

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Best answer by Karine Cristina 7 July 2023, 19:18

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3 replies

Userlevel 5
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Hello Paulo how are you? 😊
We did several analysis and saw that this action is not possible at the moment, please send a feddback to our responsible team( HERE) so we can in the future see the possibility of implementation.
If you have any questions, please feel free to contact us😉

Userlevel 3
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Hey @Karine Cristina , thank for your answer and yes I gonna submit my feedback.

Userlevel 7
Badge +12

Uh, important yet awesome idea, can you share the link here, @Paulo Rodrigues ?

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