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Send e-mail as reply using API


Paulo Rodrigues
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Hello!


Can I send an email via API as a reply to the previously received e-mail?


For example, I´d receive and email from client@exemple.com with the subject "Need your help" and tried to reply using the api as follow:

 

mutation {
    createInboxEmail(
        input: { 
            repo_id: [pipe_id]
            card_id: [card_id]
            subject: "Re: Need your help",
            from: "pipe[pipe_id]+[card_id]@mail.pipefy.com"
            to: "[address I'd received the email from]",
            html: "<b>just a reply test</b>",
        }
    ) {
        inbox_email {
            id,
            state
        }
    }
}

 

But at least on my Gmail I receive the answer in a new thread not as a reply on the previous one.

Any idea?

 

Thanks!

Best answer by Karine Cristina

Hello Paulo how are you? 😊
We did several analysis and saw that this action is not possible at the moment, please send a feddback to our responsible team( HERE) so we can in the future see the possibility of implementation.
If you have any questions, please feel free to contact us😉

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3 replies

Karine Cristina
Pipefy Staff
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Hello Paulo how are you? 😊
We did several analysis and saw that this action is not possible at the moment, please send a feddback to our responsible team( HERE) so we can in the future see the possibility of implementation.
If you have any questions, please feel free to contact us😉


Paulo Rodrigues
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Hey @Karine Cristina , thank for your answer and yes I gonna submit my feedback.


genietim
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  • Pipefy Legend
  • 412 replies
  • July 9, 2023

Uh, important yet awesome idea, can you share the link here, @Paulo Rodrigues ?


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