Topics started by alexandre-cominoti

2 Topics

alexandre-cominoti
alexandre-cominotiRegular Participant
asked in Ask the Community

Using Pipefy Webhooks

I need to send a request to Pipefy via webhook whenever a certain condition is met in Zendesk. This request should change the phase of the card. I was able to create a token and use the following query from this example (https://developers.pipefy.com/reference/graphql-endpoint) to accomplish this:mutation { moveCardToPhase( input: { card_id: 629233113 destination_phase_id: 310440395}) {card {id current_phase { name } } } } However, to send a request to a webhook (from Zendesk) to Pipefy, I need the request format to be JSON and sent it to an endpoint address. What endpoint address should I use to communicate with Pipefy, and how would I translate this query into JSON format?

3
genietim
1 year ago
alexandre-cominoti
alexandre-cominotiRegular Participant
asked in Pergunte à Comunidade

Alerta de Atraso para cards retroativos

Olá, pessoal. Eu configurei uma fase de um pipe com um alerta de atraso de 15 dias, porém, após salvar, mesmo cards com mais de 30 dias não foram classificados como atrasados. Minha dúvida é, somente os novos cards serão afetados por essa nova configuração? Ou o tempo começou a contar a partir do momento em que eu salvei a configuração?

3
rachel-antonini
Pipefy Staff
1 year ago

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