Topics started by Pipefied

3 Topics

Pipefied
PipefiedRegular Participant

Prevent excess card/ pipe generation on free accountSubmitted

I recently had my account locked due to making too many cards and pipes. I had a lot of issues getting the account unlocked afterwards (see discussion here). Some of the limits are easy to track and abide by (e.g. 5 pipes total per free account). But the limit of 50 new cards per month is not as easy since I don’t have a running count of new cards created amongst all the pipes. So if I make 51 cards in a month by accident then I’m at risk of my account getting locked again. Could there be safeguards in place that prevent free accounts from breaking the rules? I find Pipefy great for my personal use but cannot justify the base monthly cost as a single user. And I’d like to recommend it to friends but I don’t want them to have the same problem I had with getting their account locked.

5
Pipefied
7 months ago
Pipefied
PipefiedRegular Participant
asked in Ask the Community

How to get account unlocked?

Apologies in advance if this is not the right place to ask this. I’ve sent several messages via the messaging bot but have not made any progress yet - so I’m not sure how else to elevate this.My free account was recently locked due to making too many pipes. Of the messages I have sent via bot, one was replied to where I was told that my account was unlocked. But I am still unable to access any of my pipes.As I understand it, I have less than 24 hours now to delete the extra pipes. But I can’t access them to make the necessary fixes or export my data.Is there something else I should do?

8
Ezequiel Souza
7 months ago
Pipefied
PipefiedRegular Participant
asked in Ask the Community

Card Limit for Starter Plan

I’d like to start using Pipefy with the “Starter” plan. But there are a few details I want to clarify before creating anything. The "Starter" plan shows "Up to 50/month" for cards. Is this referring to the total number of cards I can have or to the number of new cards I can create each month? How can I track my card limit for the month?

3
Pipefied
11 months ago

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