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Hello, we are using this object (https://api-docs.pipefy.com/reference/objects/User/)  in you api but we are getting a user from pipefy's CSM team a#####@pipefy.com 

So we pay for this user? 

I believe that she appears in the response because she gives us some support on our pipefy organization. How can I identify that this user is from pipefy and not my org? 

 

Hello there, @rafa15!

@pipefy.com emails are non chargeable and it will not add any fee to your organization. 
This domain is used by Pipefy employees only and they are only granted access with users permission. 

Please let me know if you need additional information about this, alright ? 😀


@marcos.pedrosa thanks! how can I distinguish, using your api, the pipefy employees? we couldn't find any prop to help us

 

Moreover, the user will always be admin? 


If you run the query below, you’ll be able to gather the user’s permission, name and email. If the email returns as @pipefy.com, it will be a non chargeable user. 

query{
  organization(id:xxxxxx)
  {
    members{
      role_name
      user{
        name
        id
        email
      }
    }
  }
}

 


The admin user will have full power to model the process if needed. If you are org admin, you can manage these users and even change their permission.