News & Announcements

News for those who build on Pipefy: we were recognized as one of the Market Shapers in the Gartner® Emerging Market Quadrant for No-Code Agent Builders — Startup Vendors report. In practice, this reinforces the path you’re already on: agents that run within processes, with governance and control. Pipefy: The Complete Business Orchestration Platform Disclaimer“Gartner, Emerging Market Quadrant for No-Code Agent Builders — Startup Vendors, Jason Wong, Kelli Smith, Justin Tung, Keith Guttridge, Eric Goodness, 11 June 2026.GARTNER is a trademark of Gartner, Inc. and/or its affiliates.Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or imp

Pipefy was highlighted in the 2026 Gartner® Emerging Tech: AI Vendor Race (ID G00845057) report for Agentic Orchestration Platforms. This recognition comes at a pivotal moment. As many of you already experience, automating isolated tasks with AI is no longer enough to generate systemic business value. The Gartner® report highlights this exact "wall": enterprise AI fails to scale without a control layer that governs how agents work together. Learn more about how agentic orchestration solves the challenge of AI scale What does this change for your operation?For those of you building workflows in Pipefy, this recognition validates our vision of evolving from Systems of Record (SOR) into a System of Action.Agentic Orchestration is what allows you, as citizen developers, to connect humans, legacy systems, and AI Agents into a single, auditable, and secure flow. At Pipefy, we focus on three pillars to make this scale possible: True Orchestration: Ensuring that AI Agents and human tasks opera

[NEW] Pipefy AI Course ✨  Hello, Community! 👋Have you ever wondered how Artificial Intelligence can transform your daily processes?We have some amazing news: we’ve launched the first AI Course at Pipefy!This course is designed to boost your productivity and revolutionize your professional journey. We’re not just talking about automation — we’re talking about how you can lead the future of business with AI.📚 What will you learn?AI Fundamentals: Discover how AI is transforming businesses globally. Getting Started: Create powerful prompts and analyze your processes intelligently. AI Copilot: Utilize Pipefy Builder and Pipefy Analytics to enhance your workflows. AI Automation: Explore practical automation cases for HR, Finance, and Customer Support. Security and Privacy: Best practices to protect your data in the AI era.🎯 Why should you participate?Competitive Edge: Those who master AI today will lead tomorrow. Immediate Application: What you learn can be applied right away to transform

 👉🏽 Check out the post in Portuguese here.--Exceed expectations for service delivery with AI Agents. Free your team from continually answering the same questions and enhance requesters’ experiences with customizable service chatbots available 24/7. AI Agents answer common questions, centralize information, and help users submit and track their requests, all in conversational UI. Agents also act as a knowledge base for policies and processes. Some of the use cases include:Answering questions about PTO, benefits and other internal policies Providing status updates for requests such as purchase orders Helping employees submit expense reports AI Agents:⚙️ Are easy to setup: Follow our step-by-step guide and upload your policies.📈 Cut costs while increasing productivity: Spend less time answering frequent questions and let FTEs focus on what matters.🚀 Boost customer experiences: Deliver instant, accurate answers, and help initiate requests, track progress and get assistance.  See it in

 👉🏽 Check out the post in Portuguese here.--AI Co-pilot allows operators and agents to achieve faster results with easy-to-use automation and optimization. With AI Co-pilot, create and optimize workflows, unlock instant insights and accelerate time to value - just ask! Pipefy AI Co-pilot can:🤖 Create workflows with natural language📊 Analyze data and detect trends, identify bottlenecks, spot opportunities, and understand root causes🆘 Provide help on how to use Pipefy This means endless possibilities for improving team productivity and building more efficient processes. AI Co-pilot use cases include:Building a new expense reimbursement workflow Identifying suppliers with the highest on-time delivery rates over the past year Quantifying QoQ savings through early payment discounts See the AI Co-pilot in action and learn how to use it:https://www.youtube.com/watch?v=h6bWoXcXXcs  ✨ Pipefy AI uses proprietary data, LLMs, and your team’s expertise to deliver actionable, domain-specific so

 👉🏽 Check out the post in Portuguese here.--Automate away: simply describe what you need and Pipefy AI will help you eliminate up to 40% of manual, repetitive, or high-volume tasks - yes, that is an actual result. With AI automation, admins and developers help teams get rid of low-value tasks, avoid errors and increase efficiency. Aside from executing tasks, Pipefy AI is also able to recognize images, extract data and interpret information.  AI Automation use cases include:New hire document verification Legal document summarization Invoice matching and payment approval | 🎥 Check out the video Supplier evaluation | 🎥 Check out the video ✨ Pipefy AI uses proprietary data, LLMs, and your team’s expertise to deliver actionable, domain-specific solutions. 👉🏼 Start using AI Automation and eliminate up to 40% of manual work! 💬 Already using AI Automation? Let us know how you’ve been using the feature or leave your questions about it in the comments below. 

Hello, community! We have our podiums for the most engaged members in July. This month, we awarded only gold and silver medals. Brazil: 🥇 @marcosmelo 🥈 @Ezequiel Souza Global:🥇 @TMZ 🥈 @genietim  Want to join this special group of superusers? Then engage with the community—your participation earns points and helps all Pipefy users achieve more. The winners will receive gift cards via DM soon.Keep participating and aiming for the top!

🌟Attention IT professionals! If you're in IT and love podcasts, catch Pipefy founder & CEO Alessio Alionço on the Digital Transformation Podcast.In this new episode, Alessio shares his perspective on the fusion of AI with process automation technology. His insights include:How to get the most value from AI. Strategies for ensuring success with AI tools. Why AI is a game changer for process management and automation.Alessio details how Accenture — a global professional services company — has built a true IT-business team partnership. Today, IT teams are incentivized to identify and solve business problems while also imagining new possibilities to improve customer experiences and business outcomes. Alessio also draws on his own experience to provide a framework for cultivating the lean mindset and an incremental approach to optimizing processes in order to drive growth. ▶ Curious to learn more? Tune in now, and explore the insights.Pipefy’s AI features are already transforming how y

Hi Community!🏆Our top 3 contributors from June are:Brazil@marcosmelo@Ezequiel Souza@thassia  Global@TMZ🎁 All of you will receive a gift card through DM soon!Thanks to all of you for collaborating!👉🏻What are you waiting for to join the ranking?See you next month!😉

We're entering the final two weeks of our challenge, and there's still time for you to rack up more points and climb the leaderboard! 🚀 Here's a reminder of how you can participate and maximize your chances:How to Join: Share the Pipefy 2024 Automation Trends Report on LinkedIn: Post the report link on your LinkedIn profile and use the hashtags #PipefyAutomationReport2024 and #PipefyCommunity. Each share will earn you 150 points! Engage with Your Network: Earn 10 bonus points for every comment and/or impression your posts receive. The more engagement you drive, the higher your points! Keep the Excitement Alive:We'll update the leaderboard weekly to keep the competition fierce and exciting. Check back regularly to see who's leading and strive to climb to the top! 🏆Why Participate?Earn Recognition: Stand out in the community and showcase your engagement.Boost Your Profile: Increase your visibility and influence within the community and beyond. Have Fun: Enjoy the thrill of competitio

Hi, Community!We have an essential read for all of you. Discover the top eight mistakes to avoid in business process automation in this insightful article. 🔍 Learn how to navigate the challenges of automation, optimize your processes, and ensure a smooth implementation. This article is packed with valuable tips and strategies to help your business succeed in the automation journey. 👉 Check out the full article here: Top Eight Mistakes to Avoid in Business Process Automation Equip yourself with the knowledge to make informed decisions and drive your business forward!

Hello, Community!We have a must-read article for you. Pipefy has just released a report on process automation trends and how it can impact business operations. 🔍 In the article, you'll find valuable insights on how automation is transforming the workplace, boosting efficiency, and cutting costs. Don’t miss the chance to stay updated on the latest trends and see how your business can benefit! 👉 Check out the full article here: Pipefy Reports on Process Automation TrendsLet's explore the future of automation together!🚀

Dear Community,We believe in the power of our community, and we need your help to spread the word about some important new insights into process automation. By sharing the 2024 Automation Trends Report with your network, you can help others learn more about how businesses are using automation and what IT leaders expect from the fusion of artificial intelligence with their BPA tools. We’re thrilled to announce a new challenge that offers you the chance to earn extra points and elevate your status on the leaderboard! Here’s how you can participate and make the most out of this opportunity:How to Join:Share the Pipefy 2024 Automation Trends Report on LinkedIn: Post the report link on your LinkedIn profile and use the hashtags ##PipefyAutomationReport2024 and #PipefyCommunity. Each share will earn you 150 points! Engage with Your Network: Get 10 bonus points for every comment and/or impression your posts receive. The more engagement you drive, the higher your points!Keep the Excitement Ali

Hi Community!🏆Our top 3 contributors from November are:Brazil@marcosmelo@Ezequiel Souza@thassia  Global@mark-theotcentre🎁 All of you will receive a gift card through DM soon!Thanks to all of you for collaborating!👉🏻What are you waiting for to join the ranking?See you next month!😉

Hey there, tech aficionados!Are you ready to revolutionize your routine with the power of Artificial Intelligence?🌟 Don't miss our upcoming live training session, where our brilliant Product Manager will guide you through the ins and outs of AI, from creating seamless processes to uncovering invaluable insights, automations, and crafting dynamic chatbot agents!English Session📅 Date: May 28th 🕒 Time: 10am (PST)📍 Register Now Portuguese Session📅 Date: May 28th 🕒 Time: 4pm (BRT)📍 Register Now Get ready to level up your skills as we dive deep into the latest AI features and usability tips designed to supercharge your productivity. Here's a sneak peek at what we'll cover: 🔹 AI Builder: Unleash your creativity and build custom AI solutions tailored to your needs.🔹 AI Insights: Harness the power of AI to gain valuable insights and make data-driven decisions.🔹 Automations: Streamline your workflow with intelligent automations that save time and effort.🔹 AI Agent (Chatbot): Master th

Are you ready to master the art of managing a rapidly growing IT team? Look no further! 🚀 We're thrilled to share an invaluable resource with you: "How to Manage a Rapidly Growing IT Team" from InformationWeek. 📘 In this insightful publication, discover the strategies and tactics needed to maintain peak performance and efficiency during periods of rapid growth. From careful planning to seamless expansion, this guide has you covered every step of the way. 🔍 What makes this publication truly exceptional? It features contributions from none other than Daniele Gemignani, CTO of Pipefy! Gain exclusive insights from a seasoned industry expert and learn from their wealth of experience. Don't miss out on this opportunity to level up your IT team management skills! 💼 Grab your copy now and embark on a journey towards success.👉🏼Visit [https://www.informationweek.com/it-leadership/how-to-manage-a-rapidly-growing-it-team] to access the publication today! 

Hi Community!🏆Our top 3 contributors from November are:Brazil@marcosmelo@Ezequiel Souza@thassia  Global@mark-theotcentre@genietim 🎁 All of you will receive a gift card through DM soon! Thanks to all of you for collaborating!👉🏻What are you waiting for to join the ranking?See you next month!😉

We're thrilled to announce a big update in the Pipefy Community: the Share your App Integration Ideas! section. Now, it's your time to shine and directly influence the future of Pipefy integrations. We want to turn your creativity into reality! Imagine being able to integrate Pipefy with the tools that make your professional life easier. Now you can make it happen by sharing your ideas with us. Together, we can create an even more powerful and personalized experience in Pipefy!🚀 👉🏻Don't miss this opportunity to be part of this co-creation and innovation process! Join us in the Share your App Integration Ideas section and be part of the transformation.We can't wait to see your brilliant ideas!✨ 

Hi Community!After our brief pause to recalibrate and re-evaluate our strategies, we are excited to resume our monthly Superuser ranking. This program plays a crucial role in our community, encouraging active participation, knowledge sharing and building meaningful relationships among you!🏆Our top 3 contributors from March are:Brazil@marcosmelo@Ezequiel Souza@Lucas Democh 🎁 All of you will receive a gift card through DM soon!Missing our Global members here! Let’s  elevate your experience within our Community!💡 If you missed the news about SU Program, check it out: https://community.pipefy.com/news%2Dand%2Dannouncements%2D49/a%2Dfresh%2Dlook%2Dand%2Dsuper%2Duser%2Dprogram%2Dresumes%2Dtoday%2D3633?tid=3633 👉🏻What are you waiting for to join the ranking?See you next month!😉