I missed making the last invoice payment due to some issues with my card, and my account has been blocked since Wednesday. We promptly made the payment using an alternative card when we realized the account was blocked. However, my account remains inactive as of today. Could you kindly inform me about the typical resolution time for such issues?
Answer
Billing Issyue
Best answer by marcosmelo
Hello,
Try one of the alternatives below
What to do if your login is blocked?
Identification of a block on your account
What to do when facing payment problems
Find out what to do if you have outstanding payments with your Pipefy's plan.
https://help.pipefy.com/en/articles/5366028-what-to-do-when-facing-payment-problems
Good Luck!
+18Hello,
Try one of the alternatives below
What to do if your login is blocked?
Identification of a block on your account
What to do when facing payment problems
Find out what to do if you have outstanding payments with your Pipefy's plan.
https://help.pipefy.com/en/articles/5366028-what-to-do-when-facing-payment-problems
Good Luck!
Marcos Melo
+14It’s good suggestion!
Ezequiel Souza
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