Skip to main content
Solved

Importer App - Importing Spreadsheet to DB

  • Feb 10, 2021 10:55 AM UTC
  • 3 replies
  • 297 views

dgodfrey
Forum|alt.badge.img+1

I imported a spreadsheet to a DB yesterday. Everything seemed to be done successfully, however it has been almost 24 hours and no records have been added. I cannot tell what the problem is or if this is just how long it takes. I went in and looked at the history in the importer app, and this is what shows up:

 

Please advise. Thanks!

David

Best answer by Nicole Chiroli

Hello @dgodfrey, how are you doing today?

The importer has a few validations that need to be matched. This article explains all of its formats.

If you still have problems, I would recommend you open a chat with us on support so we can investigate it.

Have an amazing day! 

View original

3 replies

Nicole Chiroli
Pipefy Staff
Forum|alt.badge.img+10
  • Product Manager
  • Answer
  • Feb 10, 2021 1:05 PM UTC

Hello @dgodfrey, how are you doing today?

The importer has a few validations that need to be matched. This article explains all of its formats.

If you still have problems, I would recommend you open a chat with us on support so we can investigate it.

Have an amazing day! 


dgodfrey
Forum|alt.badge.img+1
  • Author
  • Inspiring
  • Feb 10, 2021 1:59 PM UTC

Thank you @Nicole Chiroli! 

I went through the validations without any issue, so I am not sure why it is not completing the import.


belsalemme
Pipefy Staff
Forum|alt.badge.img+2
  • Pipefy Staff
  • Feb 11, 2021 11:48 AM UTC

Hey @dgodfrey , would you mind opening a new conversation via our in app chat or sending an email to support@pipefy.com so we can investigate what's causing the errors? Thanks and sorry for the inconvenience!