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Support team availability

  • October 13, 2020
  • 1 reply
  • 80 views

What is the availability of the support team? It will depend on the plan that I have?

Best answer by Paola Botelho

Hello Amanda! Technical support for critical issues 24/7 + Chat support (8 AM to 7 PM BRT) on working days + CSM contact as the focal point.
 

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Paola Botelho
Pipefy Staff
  • Pipefy Staff
  • 14 replies
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  • October 13, 2020

Hello Amanda! Technical support for critical issues 24/7 + Chat support (8 AM to 7 PM BRT) on working days + CSM contact as the focal point.
 


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