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The Request Tracker doesn't permit that user see attachement?

  • 5 February 2021
  • 5 replies
  • 108 views
Ezequiel Souza
Userlevel 7
Badge +13

Hi

My customers are complaining about the missed feature that they see attached files in the Request Tracker.

Is there some adjust or configuration to permit this?

 

Thanks

 

Ezequiel Souza

 

 

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Best answer by Matheus Cabral 11 February 2021, 21:41

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Ezequiel Souza

5 replies

Matheus Cabral
Rank
Userlevel 1
Badge

Hey Ezequiel,
It's a pleasure to have this conversation with you.
We don't have this feature in our roadmap. But you can submit this feedback on our roadmap page.

 

 

Lucas Democh
Userlevel 7
Badge +15

You are able to send a copy of the response containing the attachments through Integromat.

Democh
Ezequiel Souza
Userlevel 7
Badge +13

Hi Lucas,

 

Unfortunately Pipefy has been providing solutions that it’s missing basic features and after that tell us to use paid solution.

Disappointing!

 

Thanks

Ezequiel Souza
Lucas Democh
Userlevel 7
Badge +15

@Ezequiel Souza

 

Unfortunately, not all features are supported by Pipe, but Integromat has been an inexpensive and easy-to-use option to increase the power of Pipefy.

 

The $ 19 plan has been solving my life.I usually count on being an extra user for my customers.

 

Democh
Ezequiel Souza
Userlevel 7
Badge +13

Hi Lucas

If your process run only one process and you pay $ 19 good for you. In my case I have running almost 1000 jobs month.

I think that I’ll spend much money for a basic feature, once that the Pipefy designers had put almost all type of data except the attachment in the Request Tracker.

 

Thanks for suggestion.

Ezequiel Souza

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