Pipefy is discontinuing its mobile app and moving access to the web version, which offers a fully responsive experience on mobile devices. This change reflects our decision to focus our efforts on the web platform, currently Pipefy’s most robust and up to date channel. We will provide a transition period so you have time to adapt without disruption to your operations, with support available throughout the process.
Why is the mobile app being discontinued?
We are focusing our investment on the web experience, which is currently Pipefy’s most robust and up to date channel. As part of our ongoing security assessments, we also identified a condition in the app that reinforced this decision.
When will the app stop working?
The app was removed from the App Store and Google Play on October 27 and will be permanently shut down on December 18.
Can I keep using the app until then?
Yes. If you already have the app installed, you can continue using it until December 18. New downloads are no longer available.
How do I access Pipefy on my phone after that?
Open https://app.pipefy.com/ in your phone’s browser and sign in with the same username and password. For easier access, you can use your browser’s menu to add a Pipefy shortcut to your phone’s home screen.
Will I lose any data?
No. Your pipes, cards, and information are stored on the Pipefy platform, rather than in the app. Everything will remain available on the web.
Do I need to do anything as an administrator?
We recommend letting people in your organization who use the app know that they should start accessing Pipefy on the web now. Feel free to share this FAQ with your team.
