Overview
Account admins now have access to a dedicated integration usage stats screen, available directly in the admin panel. This update closes a critical spot for accounts running complex operations: understanding exactly where and how native integrations are being consumed.
What's new?
- Integration Usage Stats screen, accessible via Admin Panel > Usage Stats > Integrations
- Total integration consumption: a macro view of the full volume processed across all integrations in the account
- High-impact flows: quick identification of which integration flows are driving the highest usage
- Flow-by-flow metrics: exact total and percentage of consumption per individual flow
- Operational mapping: a direct line of sight showing which pipe hosts each specific integration flow
How does this help?
- Real visibility into consumption: see exactly how much each integration is consuming and where
- Catch bottlenecks before they become problems: flows with disproportionate volume become visible before they create operational or cost impact
- Governance without involving IT: account admins access the data directly, no tickets or manual spreadsheet work required
- Pipe-by-pipe traceability: you know exactly which process sits behind each consumption entry, making optimization decisions straightforward
Use cases
1. Operations admin reviewing monthly consumption before cycle close: the admin opens the screen and finds that a single integration flow accounts for 60% of the account's total consumption, and that it's duplicated across two pipes. They consolidate the flow and reduce consumption without involving any technical team.
2. IT manager assessing the impact of new processes in production: after launching a new procurement approval pipe with an ERP integration, the manager tracks week over week how much that flow represents of total consumption, validating the setup before scaling to other business units.
Most relevant for
- Account admins managing mid-to-large scale operations
- IT and operations managers responsible for process governance
- Internal CS, Sales, and Support teams that need usage data for client conversations
Documentation
For the full step-by-step, check the Help Center article.
