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Mobile App Bug: App crashes when attempting to attach a document

  • September 9, 2026
  • 1 reply
  • 14 views

Grupo Mensch

I am reporting an issue with the mobile app where the application consistently crashes every time I try to attach a document to a card.

I have recorded a video showing multiple attempts to upload a file, and in each instance, the app closes unexpectedly as soon as I attempt the attachment. I am attaching the video to this topic for reference.

This happens repeatedly and prevents us from completing key tasks on mobile. Please look into this issue and release a fix.

1 reply

Gabriel Martins
Community Manager
  • Community Manager
  • September 17, 2026

Hi, ​@Grupo Mensch! I'm sorry you're running into this bug. For errors and bugs like this, I recommend reaching out to our Support team through Piper. They can assist you on a deeper technical level, and you'll also be able to send them screenshots and evidence of the bug directly.

Here is how to access Piper: https://community.pipefy.com/product-updates/piper-on-the-pipe-screen-get-product-help-without-leaving-your-flow-5286