Skip to main content
Question

Urgent Issue with Anonymity on the New Portal

  • December 23, 2024
  • 1 reply
  • 26 views

ManuSanches
Forum|alt.badge.img

Hello everyone,

 

I’m facing a serious challenge with the new portal and need some help or advice.

 

To begin, we already use SharePoint as a portal where employees can access Pipefy links and other resources. Adding a second portal has been confusing for users, though we’ve managed to adapt to that aspect.

 

The bigger problem is with one specific Pipefy setup: we have a pipe designed to be completely anonymous so employees can report unethical issues securely. Previously, they could use a public link, and the pipe is connected to a database which generates a unique number for follow-ups via the Pipefy interface.

 

With the new portal, this anonymity is gone unless users remember to log out of Pipefy before submitting a report. This is a critical flaw, as someone forgetting to log out could unintentionally expose their identity—a risk we absolutely cannot take.


I have already spoken to support and they said that there is no other workaround than logging out….

 

Thank you in advance!

1 reply

ManuSanches
Forum|alt.badge.img
  • Author
  • Inspiring
  • December 27, 2024

This is how I solved my issue for now: I added Dynamic Content to a text where the username shows, adding a warning that if their name shows, it means they are logged in and showing how to logout.