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Field Update Webhook API and Pipefy Public Start Form

  • May 9, 2023
  • 4 replies
  • 447 views

mark-theotcentre
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Can someone clarify for sure whether the Field Update Webhook is triggered when a field on the Start Form is updated.

We are using Pipefy APIs and are finding that the Field Update Webhook *is* triggered when a field is updated on a Phase Form but does not trigger when a field is updated on a Public Start Form.

I’m getting conflicting information on this!

Thanks

Best answer by Lucas Democh

@mark-theotcentre 

The public form triggers the webhookk only after the user submits the form, unlike when you are in Pipefy, which is triggered when filling out each field.

This happens because all fields filled in the public form are sent for updating only after user confirmation (submission).

4 replies

Roberto Chavarria
Pipefy Staff
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Hi there Mark! Just to make sure, the card has already been created and whilst updating the start form fields, the webhook isn’t being sent? Or are you attempting to receive webhooks while the user is filling out a public form?


mark-theotcentre
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Public Form. My understanding now from Pipefy Support is that public forms don’t trigger the API.


Lais Laudari
  • 536 replies
  • May 11, 2023

@Roberto Chavarria can you help us here, please?


Lucas Democh
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  • Legend
  • 396 replies
  • Answer
  • May 17, 2023

@mark-theotcentre 

The public form triggers the webhookk only after the user submits the form, unlike when you are in Pipefy, which is triggered when filling out each field.

This happens because all fields filled in the public form are sent for updating only after user confirmation (submission).