Solved

How to edit a Public Form automated e-mail response?

  • 20 July 2020
  • 3 replies
  • 123 views

Userlevel 4
Badge

Helo! I need a help. I want to know if it's posible to personalize an automated e-mail respose, which is sent by Pipefy, after a public form was answered succesfuly.  I couldn't find where, or how to edit this automated response. 

icon

Best answer by Felipe Scholz 28 July 2020, 21:10

View original

3 replies

Userlevel 4

Hi eric.

You can disable the automatic e-mail and create an email in the first phase. When the card is created, phase send an new customized e-mail

Userlevel 4
Badge

Hi eric.

You can disable the automatic e-mail and create an email in the first phase. When the card is created, phase send an new customized e-mail

Hi @Moacir Souza ! I'm struggling on how to disable the automatic e-mail response (for the public form).

Thaks for your interest.

 

Userlevel 7
Badge +5

@eric.godoi The automated response (that is turned on or off in the public form settings) can't be customized. The alternative would be to turn off the automated confirmation and create a custom email template.

Reply