New Roles - No Pipe Report Access for Any Custom Role

  • 21 September 2022
  • 2 replies

Userlevel 6
Badge +1

Is anyone else having the same problem as us?

Situation: Any Custom Role we create in the Admin Dashboard has no access to Pipe Reports.

How We’ve Tried adding new role via:

  1. Duplicate an existing role (e.g. Member)
  2. Start from Scratch

The Issue: No new role you create can see Reports in any Pipes. It gives an error: “We’re sorry, something went wrong.” So we can’t use them for anyone who needs access to any pipe report.

Snapshot: Here is what someone sees when trying to view a report they can see as a member:



Best answer by Rodrigo Leite 21 September 2022, 14:40

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2 replies

Userlevel 4

Hi @Keto-Faster, howdy?

Humm, weird this behavior. I'm going to check with our engineering team and I'll let you know. ;) 

Thanks for the feedback.

Userlevel 7
Badge +13


I already faced this issue. In my case, I cleanup my browser and I got move forward.

If didn’t try so far, I recommend.


Good luck!