IT Operations

Meet practitioners that are leveraging the same processes as you!

  • 68 Topics
  • 201 Replies

68 Topics

Lais Laudari
Community Manager
Lais Laudari
published in IT Operations

💻 IT Ticketing Systems: Essential Features And Top Software You Must TryBlog

IT ticketing systems brought structure and consistency to IT support processes and helped the IT team resolve issues faster. Ticketing systems also made it easier to allocate resources, distribute work, and to identify bottlenecks and other issues at play.  💡 To know more about this, take a look at the features and benefits of IT ticketing systems in this article from our blog: https://www.pipefy.com/blog/it-ticketing-system/ 👉🏼Take the opportunity to download the report for free: Low-Code Automation: Good for Business, Great for IT

770
Lais Laudari
Community Manager
11 months ago
gabriel-oliveira4
gabriel-oliveira4New Participant
posted in IT Operations

Card upvote field

Is there a way to include an “upvote” field into a card?I would like to let people upvote for cards in a “Features Suggestion” pipe. Something similar to what you have on the pipefy community ideas page: 

1
rafael.jefte
1 year ago
jorden-monroe
jorden-monroeNew Participant
asked in IT Operations

Hiding fields on public form? Create card button?

Hi, is there a way to hide fields on the create card/public form? We are changing card creation to happen through another UI via API, and I was hoping that I could change the form to have only a dynamic field with the URL for the alternative UI to redirect requests.

7
jorden-monroe
3 months ago
tech-lazertur
tech-lazerturNew Member
asked in IT Operations

Webhook test

I am using the following GraphQl code with the correct substitutions:mutation {    createWebhook(input:    {        actions: [            "card.field_update"        ],        name: "<Some Name to Remember What This WebHook Does>",        url: "<The URL you got From Zapier>",        pipe_id: "<The ID of the Pipe you want the WebHook to be associated with>"    }) {        clientMutationId     }} However, when I run the following code in:https://app.pify.com/graphiql I receive the following error message:{  "data": {    "createWebhook": null  },  "errors": [    {      "message": "Permission denied",      "locations": [        {          "line": 4,          "column": 3        }      ],      "path": [        "createWebhook"      ],      "code": 30001,      "type": "PermissionDeniedError"    }  ]}

1
Lais Laudari
Community Manager
3 months ago
rahil-khan
rahil-khanNew Member
asked in IT Operations

error -:{"errors":[{"message":"Unexpected end of document","locations":[]}]}

I am trying to get data using pipefy APIfollowing is the query which i am using in my java code to execute post request on pipefy but i am getting following error query-:query allCardUpdatedYesterday {card(id: "785258522") {current_phase {name}}} error-:{"errors":[{"message":"Unexpected end of document","locations":[]}]}(note -: using spring boot 2.5.5 with java 11)

8
Lais Laudari
Community Manager
1 hour ago
Lais Laudari
Community Manager
Lais Laudari
published in IT Operations

[Portuguese] Dicas básicas para o uso de Hooks

No React, quando você constrói um site ou aplicativo, você cria componentes - pedaços de código que fazem coisas específicas. Esses componentes têm estado (dados que podem mudar) e podem fazer coisas quando são criados, atualizados ou removidos. Isso é conhecido como o "ciclo de vida" do componente.Acontece que, no passado, usar componentes mais avançados envolvia criar classes e gerenciar o ciclo de vida de maneira complexa. Isso podia ser difícil de entender e causar problemas.Aqui é onde os Hooks entram. Hooks são funções especiais que o React oferece para que você possa adicionar funcionalidades de ciclo de vida e estado a componentes funcionais de forma mais direta.Te convido ler este artigo, escrito por Adriana Martins, Young Gun Tech na Pipefy, com Dicas básicas para o uso de Hooks.👉🏼Confira este material na integra: https://engineering.pipefy.com/2023/02/17/dicas-basicas-para-o-uso-de-hooks/Conhece alguém que se interessa pelo assunto? Compartilhe esta postagem!😉

601
marcosmelo
7 months ago
danielmesquita
danielmesquitaRegular Participant
asked in IT Operations

Create card in pipefy api error

I'm following the documentation to create a card, but it is not working, I will attach the data I’m sending (with sensitive information hidden) and the error I’m getting. The API is working properly when updating card fields, creating comments but only here I’m having this issue.  

3
Lais Laudari
Community Manager
4 months ago
Lais Laudari
Community Manager
Lais Laudari
published in IT Operations

Why beginner developers should learn Ruby?

👉🏼Do you know Ruby?👉🏼Do you already work with technology but want to work with another language and are kind of afraid? 💡 This article is for you! Discovery why beginner developers should learn Ruby.👁Check out this material in full: https://engineering.pipefy.com/2021/10/15/why-beginner-developers-should-learn-ruby/Do you know anyone who is interested in this subject? Share this post!😉

551
marcosmelo
8 months ago
tech-lazertur
tech-lazerturNew Member
asked in IT Operations

pipe_id webhook

{ "data": { "action": "card.move", "from": { "id": 318037803, "name": "VENDAS A LANÇAR" }, "to": { "id": 318037801, "name": "VENDA LANÇADA" }, "moved_by": { "id": 301427266, "name": "Maycon Alves", "username": "mayconalves", "email": "maycon@lazertur.com.br", "avatar_url": "https://app.pipefy.com/storage/v1/signed/avatar/store/user/301427266/avatar/small-8a31ab1a423992bb8cabb7194b7c3aac.png?expires_on=1706537387&signature=7uSWFoHtuF4H9RW9wmVCKzfmicWM0nKBSMTYs%2Fm3LhU%3D" }, "card": { "id": 865869530, "title": "Andrezza Silva Neto", "pipe_id": "S5QmlXq3" } }} The webhook returns the following information, but I wanted to receive the pipe_id number and not this string "pipe_id": "S5QmlXq3"

4
tech-lazertur
2 months ago
Karen_Alves
Karen_AlvesRegular Participant
asked in IT Operations

URL Link do card

Olá!Hoje eu tenho a necessidade de obter o link do card para usar em outra ferramenta e facilitar o acesso.O Pipe disponibiliza este link hoje de alguma forma?  No clickup você criava o card e já disponibilizava o link para compartilhamento, é exatamente isto que preciso.

2
Karen_Alves
5 months ago
franciele-vicente
franciele-vicenteNew Member
asked in IT Operations

Como alterar campo do tipo checkbox via API

Boa tarde! Ao tentar alterar um campo do tipo checkbox via API, estou obtendo erro. Tem algum jeito que eu consiga alterar com todas as opções que foram selecionadas? Essa foi a entrada para o campo, estou pegando o valor desse campo benefícios que já foi adicionado anteriormente: {field_id: "beneficios", field_value: "{{$json.beneficios}}"}Ele trás o valor exato de todas as opções preenchidas:{field_id: "beneficios", field_value: "["Auxílio Combustível (Gestão)", "Vale Refeição (Cartão)", "Veículo Corporativo (Gestão)"]"}Porém, exibe erro e não atualiza :/  Conseguem me ajudar, por favor? 

5
antonio-nykael
2 months ago
daviprado15
daviprado15New Member
posted in IT Operations

Integration Pipefy

Hello, my name is Davi Prado, I'm new here.I need help. How to create an integration using an external API to create new cads within pipefy, using data from the external API.

3
daviprado15
4 months ago
tech-lazertur
tech-lazerturNew Member
asked in IT Operations

multiple webhook?

mutation {  createWebhook(input: {    actions: [            "card.field_update",            "card.create",            "card.move",            "card.delete"    ],    name: "Webhook",    pipe_id: 302383334    url: "https://webhook.site/3b43ca0a-15ae-41b2-89a1-5da6fa695f62"  }) {    webhook {      id      actions      url    }  }} Is it possible to have multiple webhooks for several pipe_ids? At the same end point

2
genietim
2 months ago
Lais Laudari
Community Manager
Lais Laudari
published in IT Operations

Every team depends on efficient workflows, and they often turn to IT for help.News

Efficient and standardized workflows are the backbone of every business. Whether creating new processes or refining existing ones, teams often heavily rely on IT support. That’s why collaboration between business lines and IT teams is key. As a special holiday gift for IT leaders, we're offering the knowledge to grant efficient processes for business lines. This not only reduces the total cost of ownership for the tech stack but also addresses IT's backlog, allowing any team to control and optimize their own processes whenever needed. 🎅🏼Check our “IT Guide to Workflow Management” to discover the power of no-code automated workflows and how to build them. Learn how these solutions address business line challenges and increase IT customer satisfaction. 👉🏼Download the full guide now: https://bit.ly/3RIVEP7

331
marcosmelo
4 months ago
T
TMZNew Member
asked in IT Operations

How to display 2 results from 2 different columns on the database on a card

Hi guys, does any one have a solution 

4
Lucas Democh
3 days ago
S
SuporteNew Member
asked in IT Operations

Dúvidas do SLACK

Boa tarde a todos!Tenho algumas notificações configuradas no meu pipefy juntamente com o Slack, quando o usuário cria umnovo card chega a notificação no slack.Tenho um aviso “Chamados de TI” e o outro “Chamados de desenvolvimento” Porém somente o Chamados de TI parou de receber a notificação no slack, alguém pode me ajudar?Tentei contato com o suporte da Pipefy mais não consegui

0
S
2 months ago
Lais Laudari
Community Manager
Lais Laudari
published in IT Operations

📈 Hit your 2024 goals with no-code BPANews

With AI in the spotlight, and no-code solutions placing the power of custom workflows directly into the hands of business unit leaders, 2024 is the year of right-sizing your tech stack and reducing costs due to inefficiency. We at Pipefy sought a better understanding of the convergence of these technologies and explored how IT and business leaders are weaving them into their tech stacks, so we gathered insights from 160 professionals in large U.S. enterprises in an exclusive survey. 👉🏼Ensure you're well-prepared to kick off 2024 and discover top market benchmarks, trends, leadership insights, and the expected benefits of AI, no-code, and process automation solutions. 📥Download our exclusive survey here: https://bit.ly/3uygoj8 

221
marcosmelo
4 months ago
Lais Laudari
Community Manager
Lais Laudari
published in IT Operations

🗣 See what business and IT leaders are saying about process and workflow automationBlog

We asked business and IT leaders for their insights into the solutions they are using, the benefits they are seeing, and what they expect from the addition of AI and no-code to their process automation technology. Our goal was to better understand which tools they were using, the motives behind their choices, and the benefits they were seeing – or expected to see –  as a result of adopting these tools.  Click here to check it out in full on our blog post! 👉🏻The report covers three focus areas: process and workflow automation solutions, generative AI, and no-code tools.📌Be sure to check out the full report here Pipefy Process & Workflow Automation Report.

131
marcosmelo
5 months ago

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