Rethinking IT Governance with AI: Real Takeaways from Our CoE Webinar ⚙️📊

Can IT governance and agility coexist? That was the big question in our recent webinar, “Governance and Agility: How AI Transforms Automation in Centers of Excellence.” And the answer? A resounding yes—with the right framework and AI strategy in place.

Let’s break down the key ideas for anyone managing a Center of Excellence or looking to implement one:

🔍 The Problem: IT teams often face a tough balance—either they’re overwhelmed with requests and lose speed, or business teams run rogue automations that compromise governance. Sound familiar?

🧩 The Framework: We introduced a structured model that centralizes governance but decentralizes development. Think of it as giving teams the freedom to innovate—without sacrificing control.

📌 Roles That Matter:

• System Admins 👩‍💻 for access, billing, and user management
   
• IT Business Partners 🤝 to gather business needs
   
• Implementation Leads 🛠️ to drive delivery
   
• Solution Engineers 🔧 to bring automations to life
   

🚀 What AI Adds to the Equation:

• Suggests the best tools for each automation need
   
• Evaluates project risk and complexity
   
• Recommends delivery models and tracks ROI
   
• Standardizes intake and prioritization
   

💡 Real Results: One client used this approach to deliver 200+ automation projects with 10x the speed and zero compromise on control. The secret? Combining Pipefy’s low-code power with AI and a smart governance strategy.

Watch the recording here

Want to dive deeper into how this framework actually works in practice? Watch the full webinar replay and see how AI can boost velocity and maintain order in your automation initiatives.