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Automation problem


Maria.Clara.S

Hello !
I'm having a problem with saving automations since monday, every time I try to create or change an automation the saving doesn't complete, it keeps loading forever. What´s the problem ? Can anyone help me?
Thanks 
Maria Clara

 

Best answer by Lais Laudari

@Maria.Clara.S I've just reproduced the automation creation here with the same trigger and action and it saved as expected. Could you try clearing the browser cache and trying again, please?

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6 replies

Ezequiel Souza
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Hi Maria

 

I suggest you to call to support.

 

 


Lais Laudari

Hi @Maria.Clara.S !
Did you get any error message? If yes, could you share a screenshot, please?

As mentioned by Ezequiel, you could reach our support team out through the chat. 
Let me know if we can help you with anything else!
 

 


Maria.Clara.S
  • Author
  • Regular Participant
  • 2 replies
  • November 3, 2023

Thanks !
I don´t received any message error, just the saving never finish …
I’ll show my screen :

 


Lais Laudari

@Maria.Clara.S I've just reproduced the automation creation here with the same trigger and action and it saved as expected. Could you try clearing the browser cache and trying again, please?


Maria.Clara.S
  • Author
  • Regular Participant
  • 2 replies
  • November 3, 2023

I just did this and it´s worked !!
Thanks for your help :)

Just one more thing, its worked to create new automation, but when I try to edit the problem continuos ...


marcosmelo
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  • Pipefy Legend
  • 1465 replies
  • November 3, 2023

Hi, @Maria.Clara.S 

Have you tried to deleting and recreating  this automation that has this problem?  Or does it happen with every automation you try to edit?


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