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Best Practices for Automating Multi-Step Approval Processes in Pipefy?

  • August 22, 2024
  • 1 reply
  • 59 views

Hi everyone,

I’m working on setting up a complex approval process in Pipefy that involves multiple departments and sequential approvals. Has anyone here implemented a similar workflow? What are some best practices or tips for automating and streamlining these kinds of multi-step approval processes in Pipefy?

I’m particularly interested in how to manage dependencies between approvals and ensure nothing slips through the cracks.

Looking forward to your insights!

Best answer by Lucas Democh

@Henry4u This depends a lot on the complexity of your process.

The easiest and safest way to do this is to create a Pipe with several phases, with each phase being a step in your approval process.

You create an automatic association of the phase to a specific user and add users with restricted view, so that each user will only be able to see and interact with the cards for which they are responsible.

This way, you can also track how many cards are in each phase or person responsible and how long on average a card remains stuck in each approval stage.

Of course, you can add several layers of complexity, creating child cards for each approver, creating automations to send approval requests via email, Slack or other tools, etc.

Best regards!

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Lucas Democh
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  • Pipefy Legend
  • 396 replies
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  • August 22, 2024

@Henry4u This depends a lot on the complexity of your process.

The easiest and safest way to do this is to create a Pipe with several phases, with each phase being a step in your approval process.

You create an automatic association of the phase to a specific user and add users with restricted view, so that each user will only be able to see and interact with the cards for which they are responsible.

This way, you can also track how many cards are in each phase or person responsible and how long on average a card remains stuck in each approval stage.

Of course, you can add several layers of complexity, creating child cards for each approver, creating automations to send approval requests via email, Slack or other tools, etc.

Best regards!


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