What I meant above is how it is possible to recover the Request Tracker link if the external user lost it? Is it possible to resend the link to him? Where do I find this link in the pipe?

Thanks in advance for any clue about it.

Hi Carlos,

This is a good question. I’m not sure it’s possible to resend the link to a customer. If it is, I haven’t found a way to do it. I’m going to follow this thread to see if someone else can give you an answer. 

Maybe @genietim knows something we don’t?

Can you ask him to visit https://app.pipefy.com/request-tracker/en-us and enter his E-Mail? That should lead to the link being sent to him again, I believe. Resp. probably you can do it, enter his E-Mail, in a private tab of your browser or soemthing. Not sure if it  works though.

Thanks @genietim . It worked.