We have a Pipe “Customers” which contains all our customers (synchronised automatically from our CRM).

We have a Pipe “Customer Enquiry” which customers use (via public Form) to submit a new enquiry.

To save time for repeat customers when placing an enquiry, we want to allow them to pick their details from the “Customers” pipe *and* have the data from the “Customers” pipe prefill certain fields in the “Customer Enquiry” pipe (Name, Business Address etc).

When we include a “Customers” Pipe Connection in the “Customer Enquiry” Pipe, it seems we can only configure prefill to work from Customer Enquiry into Customers rather than the other way around?

Am I missing something here? Can anyone suggest a solution?