In the E-Mail section of the card, there is a checkmark next to the date:
![](https://uploads-us-west-2.insided.com/pipefy-en/attachment/9010e81f-336b-4de8-8712-14bf4422ff24.png)
Does this mean, that the recipient got the E-Mail? Or that they read it? Or just that there was no problem sending the E-Mail?
In the E-Mail section of the card, there is a checkmark next to the date:
Does this mean, that the recipient got the E-Mail? Or that they read it? Or just that there was no problem sending the E-Mail?
Best answer by Ezequiel Souza
Hi Genietim
This status is to confirm that the e-mail was delivered into the mailbox’s recipient.
Suppose that the mailbox doesn’t exist will be appeared a cross red that means don’t delivered.
Main causes for that could be:
Mailbox doesn’t exist
Wrong E-mail address
Deliver E-mail system unavailable
Best regards.
Ezec
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