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Billing Issyue

  • 9 September 2023
  • 2 replies
  • 76 views

Userlevel 1
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I missed making the last invoice payment due to some issues with my card, and my account has been blocked since Wednesday. We promptly made the payment using an alternative card when we realized the account was blocked. However, my account remains inactive as of today. Could you kindly inform me about the typical resolution time for such issues?

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Best answer by marcosmelo 9 September 2023, 22:03

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Userlevel 7
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Hello, @Migdad 


Try one of the alternatives below


What to do if your login is blocked?
Identification of a block on your account

 

What to do when facing payment problems

Find out what to do if you have outstanding payments with your Pipefy's plan.

https://help.pipefy.com/en/articles/5366028-what-to-do-when-facing-payment-problems



Good Luck!

Userlevel 7
Badge +13

It’s good suggestion!

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