Hello, CS teams! 👋
My name is Ian Castelli and I'm one of the copywriters in the Customer Education Team here at Pipefy.
Recently, I published a blog post about Customer Support with tips to structure it inside Pipefy in the best possible way! I gathered the best practices for this process and detailed how to build it fast and easy.
Do you have any additional tips to point it out? Feel free to join the discussion and use the template to build your own CS workflow!
Check it out: