Hi Pipefy Dev team
I would like to suggest an additional data type for Due To.
The current version the type Due To has date and time.
Is possible create a variation without time, just Date, because some demands just require date the time is irrelevant.
Other option is use a calendar where it’s defined the labor time and use this to avoid situations like this:
The demand is opened 06/06/2022 11:04 and the Due to, based on SLA (3 days), the calculation will be:
06/06/2022 11:04 + 3 days = 06/09/2022 11:04, but the labor time finish @18h the SLA should be
06/06/2022 11:04 + 3 days = 06/09/2022 18:00 or just 06/06/2022 11:04 + 3 days = 06/09/2022.
I hope that can understandable.
Let me know if need further information.
Thanks