Skip to main content
Solved

@pipefy accounts inside my org


tsartori
Forum|alt.badge.img+4

Hello Guys,

Its normal to have @pipefy acounts inside our pipes?

Here a exemple of what happend to me today.

 

Best answer by Ezequiel Souza

Hi Tobias

This access must be approved.  Usually during some support actions the support person ask if someone from Pipefy support can access the pipe or other things to check the issue.

If you or whom is requesting support approve it, the it’ll happens, otherwise when the support will access must ask the permission.

 

With regards.

Ezequiel Souza

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

5 replies

Ezequiel Souza
Forum|alt.badge.img+14
  • Pipefy Legend
  • 1033 replies
  • Answer
  • August 6, 2021

Hi Tobias

This access must be approved.  Usually during some support actions the support person ask if someone from Pipefy support can access the pipe or other things to check the issue.

If you or whom is requesting support approve it, the it’ll happens, otherwise when the support will access must ask the permission.

 

With regards.

Ezequiel Souza


tsartori
Forum|alt.badge.img+4
  • Author
  • Superuser
  • 157 replies
  • August 6, 2021

@Ezequiel Souza Oh Thank You, someone in the company requested support. I didnt know about this process, but thank you again


rafa15
  • Known Participant
  • 14 replies
  • November 7, 2022

@Ezequiel Souza do we pay for this seat? 


Ezequiel Souza
Forum|alt.badge.img+14

Hi 

My contract has 4 hours to design processes and support to new demands. I don't know if this "part" can be negotiated.

Regards.


genietim
Forum|alt.badge.img+12
  • Pipefy Legend
  • 412 replies
  • November 16, 2022

@rafa15  looking at previous interactions I had with the Pipefy support, the answer is no, this additional Pipefy-user is not paid by you


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings