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Billing/Support Issues

  • April 30, 2025
  • 1 reply
  • 58 views

rlobue

Has anyone else been having trouble with their account being changed to a “Starter” and when you attempt to reach the billing department, you get ignored? This product has been a billing nightmare for me since Day 1...

July 24, 2025

Hi ​@rlobue 

For billing-related issues, please contact our billing team directly at: billing@pipefy.com.
They will be able to review your account and assist you with the plan changes you mentioned.

 

1 reply

joao-quint
Pipefy Staff
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  • Pipefy Staff
  • July 24, 2025

Hi ​@rlobue 

For billing-related issues, please contact our billing team directly at: billing@pipefy.com.
They will be able to review your account and assist you with the plan changes you mentioned.