I’m confused by the description, is the lateness_time returned by this query the SLA by each phase?
query MyQuery {
allCards(pipeId: "") {
edges {
node {
phases_history {
phase {
id
lateness_time
name
}
}
}
}
}
}
Solved
Is lateness_time from the phase info the SLA by phase?
Best answer by Alan dOliveira
Hello
The lateness_time field represents the SLA limit (maximum allowed time) that is configured in the phase settings.
It returns the value of the rule (in seconds), not the amount of time the card is overdue.
For example, if the phase is configured with a 30-minute SLA, this query will always return 1800, regardless of whether the card stayed there for 1 minute or 5 hours.
+1- Pipefy Staff
- Answer
Hello
The lateness_time field represents the SLA limit (maximum allowed time) that is configured in the phase settings.
It returns the value of the rule (in seconds), not the amount of time the card is overdue.
For example, if the phase is configured with a 30-minute SLA, this query will always return 1800, regardless of whether the card stayed there for 1 minute or 5 hours.
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