Hi all,

I’m investigating a firm that provides what seems like a full stack of IT and cybersecurity services, including managed infrastructure, cloud migration, endpoint defense, 24/7 monitoring, backup and disaster recovery, and threat detection response. Pegasus Technologies Managed IT Services & Support claims to be a one-stop solution for both small and mid-sized companies lacking in-house teams.

Has anyone worked with a company offering that breadth of services? How reliable were their incident response times, and did you encounter hidden fees or lag during growth phases?

What red flags should one watch for when vetting such a provider?