Very new to Pipefy so only stupid question is one not asked, my question here is have you guys built in a Ticket Status Notification updater.. So once a ticket is updated or closed the original sender can receive an update..
Solved
Ticket Status Notifications,
Best answer by alicereis
Hi
You can use Pipe's automations to send emails to requesters. First you need to create a template, then define a trigger for the email to be sent (for example, when a card enters a phase or when a field is updated).
- Create the template:
- Set up automation:
Hope I helped you!
+14Hi Crash
Unfortunately there is no native solution for that.
You can use template e-maill and automation to send e-mail for each phase that your card entry.
Good luck.
+5Hi
You can use Pipe's automations to send emails to requesters. First you need to create a template, then define a trigger for the email to be sent (for example, when a card enters a phase or when a field is updated).
- Create the template:
- Set up automation:
Hope I helped you!
+6Hi
You can use Pipe's automations to send emails to requesters. First you need to create a template, then define a trigger for the email to be sent (for example, when a card enters a phase or when a field is updated).
- Create the template:
- Set up automation:
Hope I helped you!
To understand more about email templates, take a look at this live:
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