Hi @david56, how are you? ​Our Product and Support teams couldn't dedicate the necessary attention to our Community topics these past days due to some setbacks, so we apologize for the wait. To ensure that your request is treated with the urgency it deserves, I would like to ask a favor: could you please send your request directly in the platform chat or by email at support@pipefy.com? This way, we can assist you more quickly and efficiently. Thank you very much!

I’ve had a similar issue with my website where the header and footer weren’t displaying correctly, despite checking the code and layout settings multiple times. What helped in my case was inspecting the CSS and making sure the header/footer elements weren’t set to “display: none” or have conflicting styles. 

I faced a similar issue as well. This issue can often be due to CSS conflicts, incorrect HTML structure, or even plugin issues if you're using a CMS like WordPress. To troubleshoot, you might start by using your browser's developer tools to inspect the elements and check for any errors or missing styles. Additionally, ensure that your CSS files are correctly linked and free of syntax errors. If you're using plugins, try disabling them one by one to identify any potential conflicts. Keeping your theme updated can also help resolve bugs. If you'd like, I can take a look at your site and offer more specific advice—just share the URL in dm!

I've faced similar issues with header and footer display in Pipefy, and it's often due to a few common culprits. First, I recommend thoroughly checking your Custom App's code for any structural issues, like misplaced HTML tags, as these can easily cause elements to disappear. Next, inspect your CSS for conflicts, as Pipefy's default styles might be overriding your custom ones. Use your browser's developer tools to identify any unexpected styles being applied, such as display: none or position: absolute. Additionally, ensure there are no JavaScript errors in the console, as these can prevent elements from rendering correctly. Finally, if you're using conditional rendering, verify that the conditions are being met. By addressing these potential issues, you should be able to resolve the problem and get your headers and footers displaying properly again.

Check if your header/footer files are loading correctly (inspect via browser dev tools), and verify that your stylesheets are linked properly. Share your site URL so others can help more specifically.

Hi there!

It sounds frustrating to have your header and footer not showing up correctly, especially after trying to troubleshoot it. I’d be happy to help! To get started, could you please provide:

1. A link to your website – so I (or others) can check it directly.

2. Details on what’s going wrong – Are the header/footer completely missing, misaligned, styled incorrectly, etc.?

3. Any recent changes – like updates to your theme, plugins, or custom code.

4. What you've already tried – so we don’t suggest things you’ve done already.

In the meantime, here are a few common issues and solutions:

• CSS conflicts: Inspect the header/footer with browser developer tools (Right-click > Inspect) to see if they’re being hidden or overwritten.

• Missing template parts: If you're using WordPress or another CMS, check if get_header() and get_footer() are called correctly in your theme files.

• Plugin conflicts: Try disabling plugins one by one to see if one of them is interfering.

• Caching issues: Clear your browser and website cache to ensure you're seeing the latest changes.

Once you share the link or more details, I can give more specific advice!